Guides

Sign-up abuse

Limit how many accounts one device can create, and send sign-ups from device farms, emulators and automation to verification or review.

Fake and duplicate accounts are how most abuse starts: free trials claimed again and again, sign-up bonuses farmed, bans evaded, reviews and votes faked. Each account looks new, with a new email address. The device behind them usually is not.

Where to identify

MomentTagWhy
Submitting the sign-up formsignupDecide before the account exists.
Activating a trial or a free allowancetrial-startWhere a fake account turns into a cost, if activation is separate from sign-up.

Identify in the client

import { load } from '@fingerly/web-js'

const fingerly = await load({ apiKey: 'fly_pk_us_production_…' })

async function submit() {
  let requestId: string | undefined
  try {
    ({ requestId } = await fingerly.identify({ tag: 'signup' }))
  } catch {
    // Carry on: your server treats a missing request ID as missing evidence.
  }
  await fetch('/api/signup', { method: 'POST', headers: { 'Content-Type': 'application/json' }, body: JSON.stringify({ email, requestId }) })
}

Read the event on your server

Every recipe starts the same way: read the stored event with a secret key, and refuse to trust it unless it belongs to this action, is recent, and has not been used before. Fingerly does not stop a request ID from being read twice, so the one-time check is yours: any store with an atomic "add if absent" works, such as Redis SET with NX and a ten-minute expiry.

// fingerly.server.ts
import { load, FingerlyAPIError } from '@fingerly/node'

const fingerly = load({ secretKey: process.env.FINGERLY_SECRET_KEY! })
const sleep = (ms: number) => new Promise((resolve) => setTimeout(resolve, ms))

async function readEvent(requestId: string) {
  for (let attempt = 1; ; attempt++) {
    try {
      return await fingerly.events.get(requestId)
    } catch (error) {
      const status = error instanceof FingerlyAPIError ? error.status : undefined
      if (status === 404 && attempt < 4) await sleep(attempt * 250)   // not readable yet
      else if (status === 404 || status === 422) return null
      else throw error
    }
  }
}

/**
 * The stored event behind a request ID, or null when there is nothing to
 * trust: no ID, an unknown ID, another action's tag, too old, or used before.
 */
export async function verifiedEvent(requestId: unknown, tag: string, maxAgeMs = 2 * 60 * 1000) {
  if (typeof requestId !== 'string' || requestId === '') return null

  const event = await readEvent(requestId)
  if (!event || event.tag !== tag) return null
  if (Date.now() - Date.parse(event.occurred_at) > maxAgeMs) return null
  if (!(await usedRequestIds.add(event.request_id))) return null   // your store: true only the first time

  return event
}

/** Whether any of these signal groups fired. */
export const fired = (event: { triggers: Array<{ signal: string }> }, ...groups: string[]) =>
  event.triggers.some((trigger) => groups.includes(trigger.signal))

verifiedEvent returns nothing when the client could not identify the visitor at all. Treat that as missing evidence: the policies below add friction a real customer can pass, rather than refusing outright.

Decide

import { fired, verifiedEvent } from './fingerly.server'

export async function signUpDecision(requestId: unknown) {
  const event = await verifiedEvent(requestId, 'signup')
  if (!event) return { action: 'verify' }

  const existing = await accounts.countByVisitor(event.visitor_id, { days: 30 })

  if (existing >= 3) return { action: 'refuse', event }
  if (fired(event, 'device_farm', 'bot', 'android_emulator', 'ios_simulator', 'cloned_app')) {
    return { action: 'review', event }
  }
  if (existing >= 1 || event.suspect_level !== 'low') return { action: 'verify', event }
  if (fired(event, 'fingerprint_suppressed')) return { action: 'verify', event }

  return { action: 'allow', event }
}

export async function signUp(email: string, requestId: unknown) {
  const { action, event } = await signUpDecision(requestId)
  if (action === 'refuse') return { error: 'refused' }

  // Keep the device with the account, and hold it for review or verification.
  return accounts.create({ email, status: action, visitorId: event?.visitor_id, signupRequestId: event?.request_id })
}

A starting policy

SituationAction
The device created 3 or more accounts in 30 daysRefuse, or create the account without its free benefits.
device_farm, bot, android_emulator, ios_simulator or cloned_app firedCreate the account on hold for review.
The device already has an account, the level is above low, or the request is unscoredAsk for verification, such as a phone number, before granting benefits.
fingerprint_suppressed fired, or no usable identificationAsk for verification. The device cannot be counted.
OtherwiseAllow.

Pick the limit that fits your product. A family sharing a tablet may reasonably create two accounts; a device creating twenty is not a household.

Signals that matter here

GroupWhy it matters for sign-ups
device_farmDevices that look mass-provisioned or freshly reset, or share traits with many devices at once.
botSign-up forms filled by scripts.
android_emulator, ios_simulator, virtual_machineAccounts created in bulk from virtual devices.
cloned_appSeveral copies of your app on one phone, one per account.
incognito_mode, privacy_settingsWeak on their own: many real customers browse privately. Useful in combination.

Once visitor_id is stored with each account, accounts that share a device are one query away. Use it when you ban an account, to review its siblings, and when you investigate abuse after the fact.

Roll it out

  • Observe first. Run the check and log the decision it would have made, next to what actually happened, for a week or two.
  • Tune. Look at the sessions the policy would have stopped in Identification > Events, and adjust risk weights and the thresholds in your own code until they match what you see.
  • Enforce gradually. Turn on the friction a real customer can pass before the outright blocks.